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Refunds and Cancellations

Shree Balaji Builders and Developers - Refund and Cancellation Policy

Introduction

At Shree Balaji Builders and Developers, we understand that plans can change. This policy outlines the terms under which you may cancel your reservation and request a refund for services related to the use of our sports turf located in Bhopal, Madhya Pradesh.

Cancellation Policy

  • Regular Reservations: You may cancel your reservation without penalty up to [24] hours before the scheduled booking time. Cancellations made after this period will incur a cancellation fee of [100%] of the booking cost.

  • Event Bookings: For cancellations of events or block bookings, we require a notice of [number of days] days in advance. Late cancellations may result in forfeiture of the deposit or a cancellation charge up to [50%] of the total booking fee.

Refund Policy

  • Eligibility: Refunds are only eligible for cancellations made within the specified timeframe as per our cancellation policy.

  • Processing: Refund requests will be processed within [number of days] business days. The refunded amount will be credited to the original method of payment.

  • Non-Refundable Charges: Certain charges, such as booking fees or deposits, may be non-refundable as specified at the time of reservation.

  • Force Majeure: In the event of cancellation due to unforeseen circumstances beyond our control, such as extreme weather conditions or government directives, we will offer a full refund or reschedule the booking without additional charges.

Modification of Bookings

  • You may modify your booking details including date, time, and participant details, subject to availability and notification provided [24] hours prior to the original booking time.

No-Shows

  • Failure to arrive at your scheduled booking time without prior cancellation will result in the full charge of the booking fee.

Contact Us

  • To cancel or modify your reservation, or if you have questions about a refund, please contact us directly at the contact information provided in our Terms and Conditions.

Changes to This Policy

  • Shree Balaji Builders and Developers reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting at our premises and, where possible, on our website.

Effective Date: [22/12/23]

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